First look: behind the scenes building an AI incident responder.

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Build customer trust even during downtime with Status Pages

We’ve built an easy and delightful way to communicate with customers during an incident with our public and private Status Pages.

illustration showing the status pageillustration showing the status page
illustration showing the status page
  • Give users instant clarity and maximum transparency
  • Use subscriptions to minimize inbound queries
  • Transfer all your settings and subscribers in just a few clicks

Effortless updates

Public, private and internal Status Pages are integrated with your incident response workflow, and have automatic and manual update capabilities. Have multiple Status Pages you need to update at once? Sub-pages allow you to do just that without any additional overhead.

Proactively communicate with subscribers

Customers can subscribe to receive updates their way: email, RSS, and even Slack allowing them to stay up to date on their terms.

Built for your customers

Whether for internal teams or external customers, we've designed Status Pages to be easy to digest for viewers. You can break them down by service components to provide viewers with even more clarity and transparency.

Publish faster

Automate your first update to let customers know you're on the case, create templates that pre-fill when you’re updating an incident, and then preview before you post for faster, more confident updates.

Migrate in minutes

Transfer your settings and subscribers. If you’re migrating from Atlassian, you can do it in just a few clicks.

Use cases

  • Public Status Pages

    Report the health of your services to your users. Need to support multiple audiences or different regions? No problem, just use public Status Pages with sub-pages.

  • Internal Status Pages

    Make it easy for internal teams to check on the status of your product or platform without having to interrupt responders in Slack.

  • Customer Status Pages

    Provide private, secure customer-specific pages for VIP customers. These pages are authenticated, and tailored to their specific needs.

Don't just take our word for it

rdstationVisit status pageVisit their status page
"With incident.io’s Status Pages, we’ve improved communication with our customers during critical moments and streamlined the visualization of incident information. It’s also really helpful for our workflows to be able to consolidate tools—we can move much faster and confidently as a result"
Tiago Torresani
Tiago Torresani
Engineering Team Lead
ravelinVisit status pageVisit their status page
"incident.io's Status Pages actually made me happy and confident updating the status page again, largely due to the way that it gets shared in the incident channel. Using incident.io status pages means everybody helping stays in sync and you get review on your updates even if you do it through the browser."
Paul Scott
Paul Scott
Senior Engineer

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